Customer Care Specialist, No. of Vacancies: 1

Nicosia ,Nicosia

The Customer Service Specialist performs various administrative duties including but not limited to Answering calls from citation recipients, providing assistance with general citation questions, how to access/use the online violation portal, questions related to traffic court, and how to process payment or appeal citation and processing Affidavit for Non-Liability forms received from registered owners.

Skills and experience required 

• 2+ years of experience in an office environment performing clerical duties including inbound mail processing, data entry, quality control, and related administrative duties.

• Customer service experience and/or call center environment experience

• School leave certificate 

• Strong verbal and written communication skills and attention to detail

• Strong PC skills in order to navigate and use multiple software platforms

• Ability to sit for long periods of time for data entry/customer service calls                               

Applications will be treated in strict confidence. 

Tel: 22745300, 22745343

Email: hr.cy@brinks.com

www.brinks.com